Legal Disclaimer

Important information about our service limitations, your responsibilities, and liability disclaimers

Legal Disclaimer

Last updated: January 10, 2026

IMPORTANT: PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE USING OUR SERVICE

General Disclaimer

Food Safety Plan (“We”, “Us”, “Our”, or “the Company”) provides software tools and resources designed to assist food businesses in developing, managing, and maintaining food safety documentation and compliance records. This disclaimer explains the limitations of our service and your responsibilities as a user.

Not Professional Food Safety Advice

The Service is a Documentation Tool Only. Our platform provides templates, organizational tools, and documentation systems to help you create and manage food safety plans. However:

  • We are not food safety consultants, auditors, or regulatory experts
  • We do not provide professional food safety advice or consulting services
  • We do not certify or validate your food safety practices
  • We do not guarantee compliance with any local, state, national, or international food safety regulations
  • The information and templates provided are for informational and organizational purposes only

You Must Seek Professional Advice. You should consult with qualified food safety professionals, regulatory experts, or legal advisors who understand your specific business operations, local regulations, and industry requirements. Our software cannot replace professional judgment, expertise, or on-site evaluation of your food safety practices.

No Liability for Food Safety or Compliance

Disclaimer of Responsibility

WE EXPLICITLY DISCLAIM ALL LIABILITY for any food safety incidents, compliance failures, regulatory violations, health consequences, or any other issues arising from:

  • Your use or misuse of our Service
  • Your interpretation or implementation of information provided through our Service
  • Any food safety plans, HACCP plans, or documentation created using our Service
  • Your reliance on templates, guides, or resources provided through our Service
  • Failures in your food safety systems, processes, or practices
  • Contamination, foodborne illness, or any health-related incidents
  • Regulatory inspections, audits, or enforcement actions
  • Fines, penalties, or legal consequences related to food safety compliance

Your Sole Responsibility

YOU ARE SOLELY RESPONSIBLE FOR:

  • Ensuring your food safety practices comply with all applicable laws and regulations
  • Developing, implementing, and maintaining appropriate food safety systems
  • Training your staff on proper food safety procedures
  • Monitoring and verifying the effectiveness of your food safety controls
  • Conducting proper hazard analysis for your specific operations
  • Establishing appropriate critical control points (CCPs) and critical limits
  • Maintaining accurate and complete food safety records
  • Responding appropriately to food safety incidents or deviations
  • Meeting all regulatory requirements in your jurisdiction
  • Validating that your food safety plans are scientifically sound and legally compliant

Regulatory Compliance Disclaimer

No Guarantee of Compliance

We do not guarantee that using our Service will ensure compliance with:

  • Food Standards Australia New Zealand (FSANZ) Food Standards Code
  • State or territory food safety legislation and regulations
  • HACCP principles or ISO 22000 standards
  • Any other food safety standards, regulations, or requirements

Regulations Vary by Jurisdiction and Business Type

Food safety regulations differ significantly based on:

  • Geographic location (country, state, territory, local municipality)
  • Type of food business (manufacturing, retail, food service, etc.)
  • Specific food products and processes
  • Scale and complexity of operations
  • Export/import requirements
  • Industry-specific standards

It is your responsibility to identify and comply with all applicable regulations for your specific business operations.

Data Backup and Record Retention

Your Responsibility to Maintain Backups

CRITICAL: YOU MUST MAINTAIN YOUR OWN BACKUPS of all food safety records, documentation, and data stored in our Service.

While we implement industry-standard security measures and backup procedures, we strongly recommend that you:

  • Regularly export and backup all critical food safety records
  • Maintain independent copies of all essential documentation
  • Store backups in multiple secure locations
  • Implement your own disaster recovery and business continuity plans
  • Do not rely solely on our Service as your only record-keeping system

No Liability for Data Loss

WE ARE NOT LIABLE for any loss, corruption, or inaccessibility of your data, including but not limited to:

  • Technical failures, system outages, or service interruptions
  • Security breaches or unauthorized access
  • Deletion of data (accidental or otherwise)
  • Corruption of files or databases
  • Termination or suspension of your account
  • Discontinuation of the Service
  • Natural disasters, force majeure events, or circumstances beyond our control

Regulatory Record Retention Requirements

Many food safety regulations require businesses to maintain records for specific periods (often 2-7 years or longer). You are responsible for:

  • Understanding and complying with all record retention requirements applicable to your business
  • Ensuring continuous access to required records, even if you cease using our Service
  • Maintaining records in formats acceptable to regulatory authorities
  • Producing records promptly when requested by regulators or auditors

Service Availability and Reliability

No Guarantee of Uninterrupted Service

We do not guarantee that our Service will be:

  • Available at all times without interruption
  • Error-free or bug-free
  • Compatible with all devices, browsers, or systems
  • Secure from all cybersecurity threats
  • Maintained indefinitely without changes or discontinuation

Planned and Unplanned Downtime

Our Service may be unavailable due to:

  • Scheduled maintenance and updates
  • Technical failures or system errors
  • Security incidents or cyberattacks
  • Third-party service provider outages
  • Natural disasters or force majeure events

You must implement contingency plans to ensure your food safety systems can operate independently of our Service during any downtime or service interruption.

Accuracy and Completeness of Information

No Warranty of Accuracy

While we strive to provide accurate and up-to-date information, templates, and resources:

  • We do not warrant the accuracy, completeness, or reliability of any information provided through our Service
  • Information may become outdated as regulations, standards, and best practices evolve
  • Templates and examples may not be appropriate for your specific business needs
  • We are not responsible for errors, omissions, or inaccuracies in any content

User-Generated Content

Our Service may allow you to create, upload, or share content. You are solely responsible for:

  • The accuracy and completeness of all data you enter
  • The appropriateness and legality of any content you create or share
  • Ensuring your content complies with applicable regulations
  • Protecting sensitive or confidential information

Our Service may integrate with or link to third-party services, websites, or tools. We are not responsible for:

  • The availability, functionality, or security of third-party services
  • The accuracy or reliability of third-party content
  • The privacy practices or data handling of third-party providers
  • Any losses or damages resulting from your use of third-party services

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE DISCLAIM ALL WARRANTIES, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

WE SHALL NOT BE LIABLE for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Business interruption or operational losses
  • Loss of data or information
  • Food safety incidents, product recalls, or contamination events
  • Foodborne illness, injury, or death
  • Regulatory fines, penalties, or legal fees
  • Reputational damage or loss of customer trust
  • Costs of remediation, corrective actions, or litigation

THIS LIMITATION APPLIES even if we have been advised of the possibility of such damages and regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).

Indemnification

You agree to indemnify, defend, and hold harmless Food Safety Plan, its affiliates, officers, directors, employees, agents, and service providers from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use or misuse of our Service
  • Your violation of this disclaimer or our Terms of Service
  • Your violation of any applicable laws or regulations
  • Your food safety practices or compliance failures
  • Any food safety incidents associated with your business
  • Any content you create, upload, or share through our Service
  • Your breach of any representations or warranties

Australian Consumer Law

For users in Australia, certain consumer guarantees under the Australian Consumer Law cannot be excluded. To the extent permitted by law, our liability for breach of any implied warranty or condition is limited to, at our option:

  • Resupply of the Service
  • Payment of the cost of having the Service resupplied

This limitation does not apply to guarantees that cannot be excluded under the Australian Consumer Law.

Changes to This Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service after any changes constitutes acceptance of the modified disclaimer.

Last Updated: January 10, 2026

We will notify users of material changes via email or through prominent notices in our Service.

Interpretation

  • Headings are for reference only and do not limit the scope or interpretation of any provision
  • Singular and Plural: Terms in the singular include the plural and vice versa
  • Including: Use of “including” or “such as” is illustrative and not limiting
  • Governing Law: This disclaimer is governed by the laws of Australia

STRONGLY RECOMMENDED: Before implementing any food safety system or relying on documentation created through our Service, consult with:

  • Qualified food safety consultants or auditors
  • Regulatory authorities in your jurisdiction
  • Legal advisors familiar with food safety law
  • Industry-specific experts for your type of food business
  • Accredited certification bodies (if seeking certification)

Contact Information

If you have questions about this disclaimer or require clarification, please contact us:

Email: [email protected] Website: www.foodsafetyplan.co


BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS DISCLAIMER. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICE.

A Better Way to Manage Food Safety

Food Safety Plan enables you to achieve compliance and operational excellence by linking HACCP protocols, monitoring tasks, and corrective actions to your food safety objectives